Context- Previously, the authors had developed and evaluated a framework to evaluate systematic review (SR) lifecycle tools. Goal- The goal of this study was to use the experiences of researchers in other domains to further evaluate and refine the evaluation framework. Method- The authors investigated the opinions of researchers with experience of systematic reviews in the healthcare and social sciences domains. They used semi-structured interviews to elicit their experiences of systematic reviews and SR support tools. Results- Study participants found broadly the same problems as software engineering (SE) researchers with the SR process. They agreed with the tool features included in the evaluation framework. Furthermore, although there were some differences, the majority of the importance assessments were very close. Conclusions- In the context of SRs, the experiences of researchers in other domains can be useful to software engineering researchers. The evaluation framework for SR lifecycle tools appeared quite robust.